Our Process

Sign Up

Sign up now at one of our branches or on-line via our website or Facebook Page to get your own Miami shipping address and T-box account number. With your mailbox number you can use both our Skybox and Seabox service (please note the difference in address for both and the 25 minimum poundage requirement for Seabox). Upon sign up you will automatically receive a welcome email (please check junk mail and add us to your contact list).

Shop and Ship

Start shopping online and shipping right away using your Miami address given and emailed to you. You can pay your membership fee upon receipt of your first package. Please be aware of certain restricted/ prohibited items that cannot be shipped!

Arrival at Miami Warehouse

When your package arrives in our Miami office it will be processed and sent to Trinidad.


Upon arrival in Trinidad, packages would be cleared through customs, processed and delivered to the branches. You will get email alerts when the package is Processing in Miami, In-transit to Trinidad, Processing in Trinidad and is Ready to Pick Up at the branch. You can also track your packages via our tracking page.

Pick Up

You can now pick up your package at any of our convenient locations