Our Services

We at Tropical Express value our members and strive to achieve and surpass these attributes: Affordability, Reliability, Timeliness and Simplicity. We work continuously to improve our services in these attributes to better serve you and for your convenience.

SkyBox Service

Customers signing up are given a US address with a customer identification number (T box #) to which they can post all their online purchases and whatever mail and packages to. Once the package is received at our sorting facility in Miami they are diligently air freighted to Trinidad, cleared through customs and brought to the customers’ nominated distribution center for collection.

STEP 1

When you order a package on-line, while checking out you enter the Miami address given to you including your T-box number as depicted below and continue to check out.

When sending any other package notify the sender of the address given to you.

Full Name: (Your Name)

Address Line 1: 6531 NW 87th Avenue

Address Line 2: Suite T-#### (####- your Tropical Express box number)

City: Miami

State: Florida

Zip Code: 33178

STEP 2

Upon receipt of packages at our Miami address, we will take care of the rest, its reception, international transportation, customs clearance, etc.

When the package reaches Miami you’d receive via email an alert that your package has been received.

STEP 3

When the package leaves Miami another alert is sent to notify you that your package is in transit.

STEP 4

When the package reaches Trinidad, it is cleared through customs, processed into our system, delivered to its designated branch and sorted. When the package is ready, another alert is sent to you to notify you that your package is ready for pick up.

STEP 5

Time to pick up your package at your specified convenient location and enjoy your purchase!

Please note that membership would be billed on your first shipment so sign up now and start shopping right away.

Cargo ship in the port

SeaBox Service

Ocean Courier was created to enable customers with a better and cheaper alternative to Air freight by allowing larger and heavier packages to be sent via ocean shipping. As with the air service the package is received at our sorting facility in Miami, are consolidated and sent via sea freight to Trinidad, are unstuffed, cleared through customs and brought to the customers nominated distribution centre for collection or delivery could be arranged.

A minimum of 25 lbs. (actual or Volumetric) per tracking number or WR (Warehouse Receipt) would qualify for SeaBox. If the shipment has multiple boxes traveling under one tracking number or WR (Warehouse Receipt), if the total weight of all the boxes is over 25 lbs. it would qualify for SeaBox. Please note that Tropical Express cannot consolidate different packages that have different tracking numbers or WR’s.

Please Note again that the shipment must be 25 lbs. or more and have the correct Ocean Courier address which is different to the SkyBox address, please see below.

STEP 1

When you order a package on-line, while checking out you enter the Miami Ocean Courier address given to you including your T-box number.

When sending any other package notify the sender of the address given to you.

Full Name: (Your Name)

Address Line 1: 6541 NW 87th Avenue

Address Line 2: Suite T-#### (####- your Tropical box number)

City: Miami

State: Florida

Zip Code: 33178

STEP 2

Upon receipt of packages at our Miami address, again on packages of  and more, we will take care of the rest, its reception, international transportation, customs clearance, etc.

When the package reaches Miami you’d receive via email an alert that your package has been received.

STEP 3

When the package leaves Miami another alert is sent to notify you that your package is in transit.

STEP 4

When the package reaches Trinidad and goes through customs, etc. and reaches our offices and is ready, another alert is sent to you to notify you that your package is ready for pick up. Delivery could also be arranged for larger items.

STEP 5

Time to pick up your package at your specified convenient location and enjoy your purchase!

Please note that membership would be billed on your first shipment so sign up now and start shopping right away.

Please Note: There are some items that are restricted and cannot be brought into Trinidad and some items that are subject to Duties, VAT and other charges.

Read more about Restricted Items

Read more about Customs Duty and VAT